Privacy Policy

Last Updated: August 26, 2025

Plus Remodels & Remediation ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal data.

1. Information We Collect

We collect information from you in several ways, including when you contact us, request a quote, use our services, or visit our website. The types of information we may collect include:

Personal Identification Information: Name, email address, phone number, and physical address.

Project-Specific Information: Details about your remodeling or remediation project, such as the scope of work, photos of the property, and specific requirements.

Financial Information: If you make a payment, we may collect billing information, such as credit card details or bank account information. This data is processed by a secure third-party payment processor, and we do not store your full financial information on our servers.

Website Usage Data: Information about how you use our website, including your IP address, browser type, pages viewed, and the time and date of your visit. This is collected through cookies and similar tracking technologies (see Section 4).

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To respond to your inquiries, provide quotes, schedule consultations, and complete your remodeling or remediation project.

To Communicate with You: To send you updates about your project, invoices, and important notices.

For Marketing and Promotions: To inform you about our services, special offers, or company news. You may opt out of these communications at any time.

To Improve Our Services: To analyze website usage and customer feedback to enhance our services and user experience.

To Comply with Legal Obligations: To meet our legal, regulatory, and safety requirements, and to protect our rights and the rights of others.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third parties only when necessary to perform our services, such as:

Subcontractors and Suppliers: To complete specific aspects of your project (e.g., plumbers, electricians, or material suppliers). These parties are bound by confidentiality agreements to protect your data.

Third-Party Service Providers: Companies that provide services on our behalf, such as payment processors, IT support, or marketing services. These providers have access to your personal information only to the extent necessary to perform their functions and are prohibited from using it for other purposes.

Legal Requirements: When required by law, we may disclose your information to government authorities or law enforcement to comply with a legal obligation, protect our rights, or investigate fraud.

4. Cookies and Tracking Technologies

Our website uses "cookies" to enhance your user experience. Cookies are small data files stored on your device by your web browser. We use cookies to:

Remember your preferences.

Analyze website traffic and usage patterns.

Improve our marketing efforts.

You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without them.

5. Data Security

We are committed to ensuring the security of your personal data. We implement a variety of security measures, including physical, electronic, and procedural safeguards, to protect against unauthorized access, use, disclosure, alteration, or destruction of your information. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

Access and Update: Request a copy of the personal information we hold about you and request corrections to any inaccuracies.

Opt-Out: Unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us directly.

Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.